Saxon Systems is committed to protecting your personal information and respecting your privacy.
In general, you can visit Saxon Systems on the Web without telling us who you are or revealing any information about yourself.
What Information We Gather and Track
There are times when we may need to collect information from you through our Web site. This generally involves filling out forms so you can download or order a Saxon Systems or third party product from our Web site. When you download the products we require you to fill out a form with your name and email address.
Saxon Systems uses various methods to collect certain other kinds of information, including:
None of these methods can be personally identified with you with the exception of cookies, which can optionally store information that you may enter in forms on our Web site, as described below.
- IP addresses
- System information
Saxon Systems may use Globally Unique Identifiers (GUIDs) to notify us of the installation of one of Saxon Systems' products.
A "referer" is the information passed along by a web browser that references the Web URL you linked from, and is automatically collected by our Web server. This information is collected and used by Saxon Systems to understand the web sites referring traffic to our download pages and to present appropriate content to our potential customers. Referer information is tabulated by Saxon Systems on an aggregated basis to identify general trends and traffic patterns.
From time to time, Saxon Systems may enter into agreements with content partners that require Saxon Systems to count the number of product downloads and/or product sales stemming from a referral from a content partner site. This information is collected, used and aggregated by Saxon Systems to fulfill the reporting requirements of those agreements. This information may also be combined with the referer information described above and tabulated on an aggregated basis to identify general trends and traffic patterns. At the time of product download and/or purchase, information you provide to Saxon Systems, including personal information and referring URL's, is collected in our web server logs and customer database and is kept strictly confidential and not shared with third parties.
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer so that data (such as the Web pages you request) can be sent to you. They are automatically gathered by our Web server. Saxon Systems will not use your IP address to attempt to identify your personal information.
System information we gather includes time, type of Web browser being used, the operating system/platform, and CPU speed. This information is sent automatically by your Web browser when you are connected to a Web site and is used by Saxon Systems only for broad demographic statistics. This information is used by Saxon Systems in identifying broad demographic trends and may be used to provide information appropriate for your computer system. You will not be personally identified from this information.
What We Do With the Information We Gather and Track
The personally identifiable information gathered from the forms you fill out on our Web site is used in one of three ways:
1. to provide you with information or to ask you to participate in surveys about products, services, news and events,
2. to allow you to purchase and download products; and
3. to aggregate broad demographic information in order to understand general user trends.
Saxon Systems retains the services of certain outside contractors to perform services on our behalf. At times, we must disclose relevant information about our customers to our contractors so they may provide specific services for Saxon Systems. Saxon Systems requires such contractors to keep your information strictly confidential and to use the information solely on behalf of Saxon Systems. For purposes of this Privacy Statement, such contractors are not considered "third parties" and Saxon Systems may disclose personally identifiable information to such contractors without additional notice.
In addition, the Saxon Systems Web sites contain links to other Web sites. However, Saxon Systems is not responsible for the privacy practices or the content of such Web sites.
What We Do with Information Gathered When You Acquire Third Party Products
Saxon Systems will never sell, rent or disclose to third parties our users' personally identifiable information collected from the distribution of Saxon Systems products or gathered on a Saxon Systems Web site. If you purchase a product or service developed or owned by a third party, Saxon Systems may provide to the product owner or licensor the same information you provide to us.
Special Third Party Relationships
On occasion, Saxon Systems will offer our product users and web site visitors the opportunity to participate in third party or co-branded promotions, sweepstakes or special programs.
The use of any information provided by a user in entering such a third party promotion will be specified prior to the user providing such information. We will also specify the manner in which such information is to be used. If your personal information is to be shared with a third party, it will only be done so with your advance informed consent.
These relationships will be clearly identified by Saxon Systems.
Communications to our Consumers
In addition to product update, promotional and informational e-mails that Saxon Systems sends to its users from time to time, we may, on occasion, invite you to participate in a focus group, phone survey or send you postal mail.
You may always opt-out of receiving such mail by clicking on the link provided at the bottom of our e-mail to you.
Once you supply us with personal information, such as an e-mail address, Saxon Systems does not change the manner of usage of such information from its original purpose, unless we first obtain your informed consent.
Security of Personal and Payment Information
Saxon Systems maintains controls to provide security over certain financial information you provide us, including credit card details, during the purchase process. This is evidenced through:
The use of secure connections using SSL to safeguard information when transmitted from the customer's web browser to Rocket. The logical authentication security within the databases that store customer's credit card numbers. Use of encryption of credit card numbers
Saxon Systems employees are required to acknowledge that they understand and will strictly abide by our corporate policies with respect to the confidentiality of user personal information.
Saxon Systems only gives access to databases containing personal information to employees on a need to know basis. Passwords are regularly changed pursuant to security protocols. Our security procedures are reviewed on at least a quarterly basis.
Changes to our Privacy Policies
What Sites this Covers
Saxon Systems owns and maintains a variety of Web sites. Each of these sites may have their own mailing lists or other methods of contacting customers. All of the sites follow this privacy statement for gathering information or sharing personally identifiable information with third parties.
Saxon Systems will use reasonable efforts to comply with this privacy statement and will take prompt corrective action when it learns of any failure to comply with its privacy statement. Because of the complex and constantly changing nature of our technology and business, Saxon Systems does not guarantee error-free performance under this privacy statement. Saxon Systems shall not be liable for any incidental, consequential or punitive damages relating to this privacy statement.
Contacting Us about Privacy
If you have any questions about this privacy statement, the practices of our software or Web sites, you may contact: firstname.lastname@example.org